Frequently asked questions
Are SoftLiving products safe to use overnight?
Yes. Our products are designed with safety in mind and include features such as automatic shut-off and low-noise operation, making them suitable for overnight use.
Do your products make a lot of noise?
No. SoftLiving products are engineered to operate quietly, ensuring minimal disturbance while you sleep, work, or relax.
Can I use SoftLiving products in different rooms?
Absolutely. Our products are designed for flexible use and work well in bedrooms, living rooms, offices, and other indoor spaces.
Do you offer free shipping?
Yes. We offer free worldwide shipping on all orders, with no minimum purchase required.
What is your return and refund policy?
We offer free returns and full refunds within 30 days of delivery, provided the item is unused and in its original condition.
How can I contact SoftLiving if I need help?
You can reach our customer support team anytime at support@softliving.store, and we’ll be happy to assist you.